Answers
Frequently asked
- When will my order ship? +
- Orders from a limited launch are fulfilled in the order they're received. Estimated dispatch is 3–5 business days.
- Which AirPods models are supported? +
- Our current cases are engineered for Apple AirPods Pro 3 and AirPods Pro 4. Wireless charging works through the case.
- Do you offer free shipping? +
- Standard shipping is free on orders over $50. Expedited options are available at checkout.
- What is your return policy? +
- Unused cases in original packaging can be returned within 30 days for a full refund.
- Are you affiliated with Apple? +
- No. Caselab designs premium accessories that are compatible with Apple AirPods. We are an independent brand.